Section: UK

Stories of general interest to the whole of the UK

Lodging complaints

Juliet Blackburn
Telephone call centre empty of agents

Customer support in government agencies is gravely lacking in Juliet Blackburn’s view. But lodging complaints is well-nigh impossible


Using less water

Juliet Blackburn
Drop of water

How can we use less water? We have to plan seriously in order not to run out by recycling as we have enough problems with sewage in our rivers.